Disclaimer:
In case of any discrepancy or difference, the English version will take precedence over the translation.
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how
Your Botique
collects, uses, shares, or otherwise processes your personal data through our website, its mobile application, and m-site (hereinafter referred to as the "Platform").
While you can browse sections of the Platform without sharing any information with us, please note that we do not offer any product or service under this Platform outside the regions we operate in, and your personal data will primarily be stored and processed in accordance with applicable laws. By visiting this Platform, providing your information, or availing our products/services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions. If you do not agree, please do not use or access our Platform.
Collection of Your Information:
When you use our Platform, we collect and store your information, which is provided by you from time to time. Once you provide us with your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to use a particular service, product, or feature on the Platform.
We may track your browsing behavior, preferences, and other information that you choose to provide on our Platform. This information is used to conduct internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis and may include:
- The URL that you just came from (whether on our Platform or not).
- he URL you next go to (whether on our Platform or not)
- Your computer browser information and IP address.
We may collect personal data (such as email address, delivery address, name, phone number, credit/debit card details, or other payment instrument details) from you when you set up an account, transact with us, or participate in any event or contest. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) require registration. We use your contact information to send you offers based on your previous orders and interests.
If you choose to post messages on our message boards, chat rooms, or other message areas, or leave feedback on the Platform or our social media handles, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems, or for internal research and analysis as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
Delivery Charges:
Please note that delivery charges are not determined by the vendor but are calculated and applied by YourBotique based on factors such as delivery location, package weight, and shipping method. These charges are clearly displayed during the checkout process before you confirm your order.
Use of Demographic / Profile Data / Your Information:
We use your personal data to:
Take and fulfill orders, deliver products and services, and process payments.
Communicate with you about orders, products, services, and promotional offers.
Assist sellers and business partners in handling and fulfilling orders.
Enhance customer experience, resolve disputes, and troubleshoot problems.
Measure consumer interest in our products and services.
Inform you about online and offline offers, products, services, and updates.
Customize and enhance your experience on the Platform.
Detect and protect against error, fraud, and other criminal activity.
Enforce our terms and conditions.
With your consent, we may access your SMS, instant messages, contacts, location, camera, photo gallery, and device information to enhance your experience on the Platform.
Cookies:
We use data collection devices such as "cookies" on certain pages of the Platform to help analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive that assist us in providing our services. Most cookies are "session cookies," meaning they are automatically deleted from your hard drive at the end of a session. You can decline/delete our cookies if your browser permits, but this may limit your use of certain features on the Platform.
Sharing of Personal Data:
We may share personal data internally within Your Botique and with third parties, including business partners, for purposes such as providing products and services, fulfilling orders, enhancing your experience, and conducting market research. We may also disclose personal data if required by law or to protect the rights, property, or personal safety of our users or the general public.
In the event of a merger, acquisition, or restructuring, your personal data may be shared with the new entity, which will be required to follow this Privacy Policy.
Links to Other Sites:
Our Platform may provide links to other websites or applications that may collect personal data about you. YourBotique shall not be responsible for the privacy practices or content of these third-party sites, and we recommend that you read their privacy policies before disclosing any information.
Security Precautions:
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. However, by using the Platform, you accept the inherent security implications of data transmission over the internet, and we cannot guarantee absolute security.
Choice/Opt-Out:
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications. If you do not wish to receive promotional communications from us, please adjust your preferences in the Notification Settings section of the Platform.
Advertisements on Platform:
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information about your visits to provide personalized advertisements. You can opt out of personalized advertising using your device’s settings.
Children’s Information:
Our Platform is available only to persons who can form a legally binding contract. We do not knowingly solicit or collect personal data from children under the age of 18. If you have shared any personal data of children under 18, you represent that you have the authority to do so.
Data Retention:
We retain your personal data in accordance with applicable laws, for a period no longer than required for the purpose for which it was collected. However, we may retain data to prevent fraud, exercise legal rights, or comply with legal obligations.
Your Rights:
You may access, correct, and update your personal data directly through the Platform. You can also write to us at the contact information provided below to assist with these requests. You have the option to withdraw your consent, but this may affect your access to the Platform or our services
Your Consent:
By visiting our Platform or providing your personal data, you consent to the collection, use, storage, disclosure, and processing of your personal data in accordance with this Privacy Policy.
Changes to this Privacy Policy:
We may update this Privacy Policy to reflect changes to our information practices. Significant changes will be communicated through a notice on our Platform or via email, as required by law.
Customer Support:
If you have any queries, concerns, or complaints regarding the collection or usage of your personal data, please contact us at [Insert Customer Support Email].
For assistance with products and services, visit our Help Centre at [Insert Help Centre Link].
